President Tokayev announced at the end of his first year as President a comprehensive reform agenda to modernize the government and the antiquated systems and mentality around the legislative process and public engagement. “We are overcoming the fear of alternative opinion. The government does not believe that disagreement is a destructive or socially dangerous phenomenon,” he said on Dec. 20, 2019.
President Kassym-Jomart Tokayev introduced concept of a “listening state”, which, beyond merely considering the views of the population, actively seeks public opinion in the policymaking process.
A “Listening State” is, in fact, the concept of building a “Fair State”. It is not enough just to hear and see the problems of citizens, the main thing is to correctly and objectively respond to them.
There is a lot of work ahead to develop new standards for serving the interests of citizens. The law enforcement and judicial systems play a key role in this. Reforms are absolutely necessary here. President Kassym-Jomart Tokayev’s State of the Nation Address